ROA - Responsibilities, Objectives, and Activities

At The Covenant Group, we utilize the ROA Process with our clients to build structure and clarify the role of yourself and others on a team. In our terminology, ROA stands for Responsibilities i.e. those areas of your work for which you are accountable, Objectives i.e. specific, measurable results within a stated timeframe, and Activities i.e. the action steps required to achieve your objectives. 

ROA usually stands for Return on Assets. In this case, the assets consist of the Human Capital in your business and the degree to which you can maximize the return on people. Human Capital is the sum of the time, energy, creativity, and intelligence of the people who work in your business. Structural Capital is the ability to embed what is learned from the application of Human Capital into the bricks and mortar – the knowledge base – of your business. The ROA Process is part of maximizing the Human Capital in your business and building the Structural Capital of your business. 

Here is a list of Key Resources for understanding and implementing your ROA.

1. Download the Article: Structure your business for success: Align team roles and accountabilities.
2. Download our Templates: Click here.